Digital technologies are transforming the world of work. Though debates on potential job losses are far from settled, technology is impacting the organization work. For the many service jobs that can be performed anywhere, anytime, the consequences of this trend are just beginning to be felt. We live in a world where a global supply of workers connected by the internet, can be hired in real-time to perform tasks as varied as IT programming, graphic design, or school tutoring. What are the consequences of these transformations for businesses and workers in both the North and South? What does this mean for how we regulate labour markets? What policies are needed to ensure that digital work will be decent work? What should social partners be doing to shape the direction of technological developments?
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